Core Personnel Resources
Agilent iLab
For Principal Investigators These instructions are iLab instructions for PIs including how to approve lab members and accounts, add a member from another lab, and designate a lab manager.
For Lab Managers This video shows how to designate a lab manager, the roles of that lab manager in iLab, and how to assign accounts to users.
For TAMU Users Thesse instructions are iLab instructions for users logging into iLab for the first time.
Note: If you are interested in requesting an iLab instance for use in your core facility, please send an email to amontgomery@tamu.edu with a copy of your rate study, average revenue generated monthly, and average number of invoices sent out monthly.
How to create an iLab account:
You will need to register for an iLab account by following these instructions and creating a username/password.
1. Navigate to the core page iLab Organizer :: Welcome!
2. In the upper-right-hand corner choose to “sign-up”. Choose “Not a TAMU user? Click here to signup for iLab account.”
3. Enter your institution email address. Fill in your personal information, group associations, and billing information.
Please note: Purchase Orders in the iLab system are simply placeholders to ensure that your invoice make it to your appropriate billing address. You can put any amount and expiration date that feel appropriate as these are just placeholders to redirect to our internal accounting.
For Core Facility Personnel only: To work with external clients that want to use core services, you must start with onboarding in FAMIS.
How to onboard new external customers
FAMIS – iLab integration These instructions are for core facilities with integrated, automated billing through iLab.
FAMIS – iLab account requirements These instructions outline the requirements on an account in FAMIS for it to be usable in iLab.
How to run a billing event These instructions are for core facility personnel to know how to run a billing event using iLab.
How to cancel an invoice and re-run in iLab: You can submit a cancellation in FAMIS to cancel the invoice and you must then put in a Help ticket with Agilent to request the invoice to be cancelled in iLab and sent back to be re-run in a new billing event.
If you need to cross-reference an iLab invoice to find the FAMIS invoice number or vice versa please use this dashboard.
End of fiscal year iLab procedures (FY2025):
-If you are updating rates in iLab on September 1, put in a Help ticket with Agilent asking to do a bulk price update. You will receive a spreadsheet template with instructions for you to fill out and provide back to them. Updated pricing will automatically begin on September 1.
-All billing events must be submitted by Tuesday, September 2nd at 12:00pm. This is the final cutoff for revenue that you want to be included in FY25.
-Do not run any billing events on September 3rd-5th to give time for clean up and close out of FY25. You can begin running new billing events Monday, September 8th for FY26 revenue.
How to run reporting in iLab These instructions can help you run reports by service line, department, PI, user, request, and much more!
eLabNext
Use this Quick Start Guide to help onboard and set up your eLabNext instance.
If you would like to request to use eLabNext, send an email to amontgomery@tamu.edu with your core facility name, the first and last names of all users, the emails of all users, and a designated owner of the instance.
Miscellaneous
Service Center Sharepoint – This page is your starting point for establishing a service center.
To increase your core facility’s online presence:
- List and update your core’s information, services and instruments through this form.
- Make sure your website has up-to-date information.
To increase your core facility’s visibility:
- Publicize your events using Texas A&M University’s digital signage.
- Use the email listserv to communicate your event across the research community.